Introduction
This Privacy Policy explains how NST Group, including the mobile application [App Name], websites, and related services (collectively, the "Service"), collects, uses, discloses, and protects personal information.
By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Service.
Information We Collect
Depending on product features, we may collect:
- Account information: name, email address, sign-in identifier, and profile details.
- Device and technical data: device model, operating system, app version, language, IP address, crash logs, diagnostics, and approximate location derived from IP.
- Usage information: screen views, feature usage, session activity, referral data, and interaction events.
- User content: files, photos, notes, messages, or other content you choose to upload or create in the Service.
- Support communications: inquiries, feedback, and records of customer support requests.
Remove any category that your actual product does not process.
How We Use Information
- Provide, operate, and maintain the Service.
- Authenticate users and secure accounts.
- Process subscriptions, transactions, or entitlements.
- Improve quality, reliability, and performance.
- Respond to support requests and service notices.
- Detect fraud, abuse, unauthorized activity, and misuse.
- Comply with legal obligations and enforce our terms.
Legal Bases
Where required by applicable law, we process personal information based on one or more of the following legal grounds: your consent, performance of a contract, legitimate interests, and compliance with legal obligations.
Sharing of Information
We may share information with:
- Service providers that support hosting, analytics, customer support, or security operations.
- Payment processors if the Service includes billing or subscription processing.
- Analytics and crash reporting tools used to understand performance and diagnose issues.
- Authorities or other parties when required by law or necessary to protect rights, safety, and security.
- Business transferees in connection with a merger, financing, reorganization, or sale of assets.
We do not sell personal information unless specifically stated here and permitted by applicable law.
Data Retention
We retain personal information only for as long as reasonably necessary to provide the Service, fulfill the purposes described in this Policy, resolve disputes, enforce agreements, and comply with legal obligations.
International Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross- border data transfers.
Security
We apply reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmission or storage can be guaranteed to be fully secure.
Children's Privacy
The Service is not directed to children under 13, or a higher age where required by local law, unless explicitly stated otherwise. If you believe a child has provided personal information without authorization, contact us so we can take appropriate action.
Your Rights and Choices
- Access, correct, update, or delete your information.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
- Request a copy of your data in a portable format.
- Opt out of certain promotional communications.
To exercise these rights, contact us using the details below.
Third-Party Services
The Service may link to third-party websites or use third-party SDKs and services. Their privacy practices are governed by their own policies, and we encourage you to review them carefully.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and publish the updated version on this page.
Contact Us
- Company: NST Group
- Email: info@nstgroup.vn
- Website: nstgroup.vn